Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: May 2, 2025

1. Introduction

TunisiaWebPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tunisiawebpro.github.io or use our services.

Please read this privacy policy carefully. By accessing or using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: Name, email address, phone number, business name, and other contact details when you fill out our contact form or request a quote.
  • Project Information: Details about your website project requirements, business goals, and preferences.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, including the pages you visit, time spent on pages, and other diagnostic data.
  • Payment Information: If you make a purchase, we collect payment details (credit card information is processed securely by our payment processors and not stored on our servers).

3. How We Use Your Information

We use the information we collect for various purposes:

  • To provide and maintain our services
  • To communicate with you about your project
  • To process payments and provide invoices
  • To improve our website and services
  • To send you marketing communications (only with your consent)
  • To comply with legal obligations
  • To protect against fraudulent activity

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Contractual Necessity: When processing is necessary for the performance of a contract with you (e.g., providing web design services).
  • Legitimate Interests: When processing is necessary for our legitimate business interests (e.g., improving our services, marketing).
  • Consent: When you have given clear consent for us to process your personal data for a specific purpose.
  • Legal Obligation: When processing is necessary to comply with the law.

5. Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting providers, payment processors).
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.
  • Legal Requirements: When required by law or to respond to legal process.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure servers and hosting environments
  • Encryption of sensitive data
  • Regular security assessments
  • Access controls to personal information

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Client project data: 5 years from project completion for tax and legal compliance
  • Marketing data: Until consent is withdrawn or 2 years from last engagement
  • Website analytics: 26 months

After retention periods expire, we securely delete or anonymize your data.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request copies of your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restriction of processing your personal data.
  • Objection: Object to our processing of your personal data.
  • Data Portability: Request transfer of your data to another organization.
  • Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.

To exercise these rights, please contact us at privacy@tunisiawebpro.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember user preferences
  • Analyze website traffic and usage patterns
  • Deliver targeted advertisements (with consent)

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date.

Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • By email: tunisiawebpro@gmail.com
  • By mail: TunisiaWebPro, Sousse, Tunisia
  • Through our website contact form